Checklist
[ Device Info ]
Device
N/A
App Working
N/A
Other Apps Working
N/A
Error Code
N/A
Other devices working
N/A
[ Troubleshooting ]
Reinstalled
N/A
App Updates
N/A
Device Updates
N/A
Turned off device
N/A
Unplugged device
N/A
Unplugged modem
N/A
Restarted from settings
N/A
Cleared cache and data
N/A
[ Internet ]
Download Speed
N/A
_
Mbps
Upload Speed
N/A
_
Mbps
Latency
N/A
_
ms
Valid IP
N/A
Summary
[ DEVICE INFO ]
N/A
— App Working: N/A
— Other Apps Working: N/A
— Error Code: N/A
— Other devices working: N/A
[ TROUBLESHOOTING ]
— Reinstalled: N/A
— App Updates: N/A
— Device Updates: N/A
— Turned off device: N/A
— Unplugged device: N/A
— Unplugged modem: N/A
— Restarted from settings: N/A
— Cleared cache and data: N/A
[ INTERNET ]
— Download Speed: N/A
— Upload Speed: N/A
— Latency: N/A
— Valid IP: N/A
Info
Click the i button next to any step to see info here.
Error Details
Select a device or error code to see recommended troubleshooting steps.