Error text:

We are sorry, but we cannot play the video you requested. Please try again. If the problem persists, contact Disney+ Support (error code 39).

This is a hardware handshake issue (HDCP). It usually means your HDMI cable or port isn’t communicating correctly with your TV. Try a different HDMI port or a high-speed HDMI cable.

D Help Site: https://help.disneyplus.com/article/disneyplus-error-39

H Help Site: Not Applicable

TS Toolkit Link: /apperror/39