Error text:

Frozen Screen

When the image freezes but audio continues (or both stop), the device's processor is likely overwhelmed. Perform a hard reset by unplugging the power. Ensure your device has plenty of ventilation, as overheating can also cause screens to freeze.

D Help Site: https://help.disneyplus.com/article/disneyplus-fixing-screen-spinning

H Help Site: https://help.hulu.com/article/hulu-buffering-issues

TS Toolkit Link: /apperror/frozen screen