If you're seeing Error code 50 on your LG TV, the steps below walk you through the most common fixes. Start at the top — most issues are resolved by the first few steps.
Error text:
Something went wrong. Please try again.
-----Disney+ error code 50 is an account or authentication problem. It usually means Disney+ could not verify your login or your billing details, so the app stops before it loads your profile. It is one of the most common Disney+ sign-in errors, and in nearly every case you can clear it yourself from your account settings.
What causes error 50? The usual triggers are an expired or declined payment method, a password that was recently changed, an account signed in on too many devices at once, or a temporary sync problem between the app and Disney's servers.
How to fix error code 50:
1. Reset your password from your Disney+ account page, then sign back in with the new password to refresh your login.
2. Open Account > Subscription and update any expired card or out-of-date billing address so your payment can be verified.
3. Fully close the Disney+ app (don't just minimize it), wait about 10 seconds, then reopen it and log in again.
4. If it persists, log out on every device, restart your phone, TV, or streaming stick, and sign in again on a single device.
D Help Site: https://help.disneyplus.com/category/error-codes
H Help Site: Not Applicable
TS Toolkit Link: /apperror/50
webOS has no per-app cache option, so delete and reinstall the app.
1. Home > highlight the app > press the X / Delete to uninstall.
2. Reopen the LG Content Store, search the app, and Install.
Turning the TV off and unplugging for 1 minute also clears temporary data.
1. Press Home button.
2. Go to LG Content Store > My Apps.
3. Highlight app, press the X button to delete.
1. Press Home button.
2. Open LG Content Store.
3. Search and select Install.
Home → LG Content Store → My Apps → select app → Update.
Settings > All Settings > Support > Software Update > Check for Updates.
Press power button on remote.
Press power button on remote, then unplug from outlet.
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
Option not available on LG TVs.
Recommended: turn off and unplug for 1 minute.
Still stuck? Open the full interactive toolkit to track every step: