If you're seeing no-sound on your LG TV, the steps below walk you through the most common fixes.
If there is no audio, first check if other apps have sound. If they do, check the Hulu/Disney+ audio settings (some shows default to "Surround Sound" which your TV may not support). Switching the audio track to "Stereo" or "English" usually restores sound.
TS Toolkit Link: /apperror/no-sound/
webOS has no per-app cache option, so delete and reinstall the app.
1. Home > highlight the app > press the X / Delete to uninstall.
2. Reopen the LG Content Store, search the app, and Install.
Turning the TV off and unplugging for 1 minute also clears temporary data.
1. Press Home button.
2. Go to LG Content Store > My Apps.
3. Highlight app, press the X button to delete.
1. Press Home button.
2. Open LG Content Store.
3. Search and select Install.
Home → LG Content Store → My Apps → select app → Update.
Settings > All Settings > Support > Software Update > Check for Updates.
Press power button on remote.
Press power button on remote, then unplug from outlet.
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
Option not available on LG TVs.
Recommended: turn off and unplug for 1 minute.
D Help Site: https://help.disneyplus.com/article/disneyplus-streaming-issues
H Help Site: https://help.hulu.com/article/hulu-audio-issues
Still stuck? Open the full interactive toolkit to track every step: