If you're seeing Error code 39 on your Other, the steps below walk you through the most common fixes.
This is a hardware handshake issue (HDCP). It usually means your HDMI cable or port isn’t communicating correctly with your TV. Try a different HDMI port or a high-speed HDMI cable.
TS Toolkit Link: /apperror/39/
D Help Site: https://help.disneyplus.com/article/disneyplus-error-39
H Help Site: Not Applicable
Still stuck? Open the full interactive toolkit to track every step: