If you're seeing no-sound on your Windows PC, the steps below walk you through the most common fixes.
If there is no audio, first check if other apps have sound. If they do, check the Hulu/Disney+ audio settings (some shows default to "Surround Sound" which your TV may not support). Switching the audio track to "Stereo" or "English" usually restores sound.
TS Toolkit Link: /apperror/no-sound/
Store app: Settings > Apps > Installed apps > the app > Advanced options > Reset.
Browser: press Ctrl+Shift+Delete > choose "Cached images and files" > Clear now, or test in a Private / Incognito window.
1. Start → Settings → Apps → Installed apps.
2. Find the app → three-dot menu → Uninstall.
Install App:
1. Open the Microsoft Store, search for the app, click Install.
2. Or re-download from the service's website.
Microsoft Store → Library → Get updates → Update next to the app.
For browser-based: clear cache and reload.
Start → Settings → Windows Update → Check for updates → Install.
Start → Power → Restart.
Shut down via Start → Power → Shut Down, then unplug from the wall. Wait 60 seconds, plug back in and restart.
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
Start → Power → Restart.
D Help Site: https://help.disneyplus.com/article/disneyplus-streaming-issues
H Help Site: https://help.hulu.com/article/hulu-audio-issues
Still stuck? Open the full interactive toolkit to track every step: