No specific error code? Work through the general steps below. They resolve most Disney+ and Hulu issues on Roku. If you do have an error code, use the search box above for instructions tailored to that error on this device.
Clear system cache: from the Home screen press Home 5 times, then Up, Rewind twice, Fast-forward twice. The Roku clears its cache and restarts.
Clear app data: highlight the channel, press Star (*) > Remove channel, then re-add it from the Channel Store.
1. Press Home button.
2. Highlight the channel (app).
3. Press Star (*) > Remove channel.
1. Press Home button.
2. Select Streaming Channels.
3. Search and Add channel.
Apps on Roku update automatically. To force: Home → Settings → System → System update → Check Now.
1.Press the Home button home on the Roku remote.
2. Scroll up or down and select Settings.
3.Select System.
4.Select Remove Channel (app).
4.Select System update.
5.Select Check Now to check for updates
1.Press the power putton on the remote to the device off.
2. Wait 10 seconds, press power button to turn the device on.Unplug Roku TV or Roku device from the power source.
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
1.From the Home screen go down to settings.
2. Go to System
3.Go to Power.
3.Go to System Restart.
4.Click OK on Restart.
5.The Roku then take about 15 seconds to restart.
Still stuck? Open the full interactive toolkit to track every step: