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Fix Vizio TV streaming errors

General troubleshooting for Vizio TV

No specific error code? Work through the general steps below. They resolve most Disney+ and Hulu issues on Vizio TV. If you do have an error code, use the search box above for instructions tailored to that error on this device.

Basic troubleshooting steps for Vizio TV

Clear cache / data on Vizio TV

SmartCast has no per-app cache option.

1. Power-cycle the TV: turn it off and unplug it for 1 minute.

2. If the issue continues, reset apps via Menu > System > Reset & Admin (note this affects all apps).

Delete app on Vizio TV

Delete app option not available on Vizio TVs.

Vizio Support Page

Update App on Vizio TV

App updates install automatically on Vizio SmartCast.

Check for Updates on Vizio TV

Menu > Admin & Privacy > Check for Updates.

Turn off Vizio TV

Press power button on remote or TV.

Turn off Vizio TV

Press power button on remote or TV.

Then unplug from the power source.

Restart Modem

1.Unplug modem from wall.

2.Wait 1 full minute.

3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.

Restart Vizio TV from settings

Settings > System > Reboot TV.

Still stuck? Open the full interactive toolkit to track every step:

Open TS Toolkit →