No specific error code? Work through the general steps below. They resolve most Disney+ and Hulu issues on Chromecast. If you do have an error code, use the search box above for instructions tailored to that error on this device.
Chromecast with Google TV: Settings > Apps > See all apps > the app > Clear cache, then Clear data.
Older Chromecast (cast only): there is no on-device app — clear the cache of the app on the phone/tablet you cast from.
1. From the home screen, go to Settings > Apps.
2. Select See all apps.
3. Choose the app and select Uninstall.
1. Press the Assistant button or select Search.
2. Say or type the app name.
3. Select Install if available.
Play Store → My Apps → find the app → Update.
1. Go to the home screen
2. Choose All settings and then System
3. Select About and then System update.
Press the power button on the remote.
Press the power button on the remote.
Unplug the power from the wall outlet
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
1. Settings (top right on tv)
2. System
3. Restart
4. for Chromecast with Google TV select Restart again
Still stuck? Open the full interactive toolkit to track every step: