Fix no-video on Android TV

1. Settings > Apps > See all apps.

2. Select the app.

3. Choose Clear cache, then Clear data / Clear storage if the issue continues (this logs you out).

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1. Go to Settings > Apps.

2. Under "Downloaded apps," choose the app.

3. Select Uninstall.

Install app on Android TV

1. From the Home screen, scroll to the Play Store.

2. Search for the app.

3. Select Install.

Android Support Page

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Play Store → My Apps → find the app → Update.

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Steps vary per model.

Sony (some models)
Settings → System or Device Preferences → About → System Update → Check for update.

Philips (some models)
Settings → About → System Update → Check for updates.

Sharp (some models)
Settings → Device Preferences → About → System Update → Check for update.

Other Android & Google TV Models:
Status & Diagnostics → System Software Update → Software Update.
OR
System software update → Software update or Check for a system software update. Copy

Press and hold power button on the remote for 5 seconds.

Or push the power button on the tv.

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1. Press and hold the power button on the remote for 5 seconds

Or push power button on the tv

2. Unplug the power cord from the wall outlet

3. Wait 1 full minute. Then plug in power cord to the wall outlet

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1.Unplug modem from wall.

2.Wait 1 full minute.

3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.

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(some models)

1. Settings (Gear Icon).

2. Device Preferences

3. About

4. Restart

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