If you're seeing no-sound on your Mac, the steps below walk you through the most common fixes.
If there is no audio, first check if other apps have sound. If they do, check the Hulu/Disney+ audio settings (some shows default to "Surround Sound" which your TV may not support). Switching the audio track to "Stereo" or "English" usually restores sound.
TS Toolkit Link: /apperror/no-sound/
Disney+/Hulu run in the browser on Mac, so clear the browser cache.
Safari: Settings > Privacy > Manage Website Data > Remove All (or search the site and remove it).
Chrome: ⋮ menu > Delete browsing data > Cached images and files.
You can also test in a Private / Incognito window.
1. Open Finder → Applications.
2. Drag the app to Trash, or right-click → Move to Trash.
3. Empty Trash.
Install App:
1. Open the App Store, search for the app, click Get / Install.
2. Or re-download from the service's website.
App Store → Updates (sidebar) → Update next to the app.
For browser-based: clear cache and reload the page.
Apple menu → System Settings → General → Software Update → Update Now.
Apple menu → Restart.
Shut down via Apple menu → Shut Down, then unplug the power cord. Wait 60 seconds, plug back in and restart.
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
Apple menu → Restart.
D Help Site: https://help.disneyplus.com/article/disneyplus-streaming-issues
H Help Site: https://help.hulu.com/article/hulu-audio-issues
Still stuck? Open the full interactive toolkit to track every step: