No specific error code? Work through the general steps below. They resolve most Disney+ and Hulu issues on Panasonic TV. If you do have an error code, use the search box above for instructions tailored to that error on this device.
Fire TV OS model: Settings > Applications > Manage Installed Applications > the app > Clear cache / Clear data.
My Home Screen model: no cache option — uninstall and reinstall the app, or power-cycle the TV.
1. Go to Settings > Apps.
2. Select the app.
3. Choose Uninstall.
1. Press Apps button.
2. Go to App Market.
3. Search and install the app.
App Market → My Apps → select app → Update if available.
Menu > Network > Software update.
Press the power button on the remote or TV
Press the power button on the remote or TV.
Then unplug from the power source.
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
Settings > System > About > Restart.
Still stuck? Open the full interactive toolkit to track every step: