No specific error code? Work through the general steps below. They resolve most Disney+ and Hulu issues on Samsung TV. If you do have an error code, use the search box above for instructions tailored to that error on this device.
1. Home > Apps > Settings (gear).
2. Select the app.
3. Choose Clear cache (and Clear data where available).
If your model has no cache option, delete the app and reinstall it.
1. Press Home button.
2. Go to Apps > Settings.
3. Select app > Delete.
1. Press Home button.
2. Go to Apps > Search.
3. Select app > Install.
Home → Apps → Settings → Auto update (or select app → Update).
1.Press home button, go to and select Settings.
2.Select All Settings
2.Select Support.
3.Select Software Update.
4.Select update now.
1.Press the power putton on the Samsung remote to turn tv off.
2. Wait 10 seconds, press power button to turn on tv.1.Press the power putton on the Samsung remote to turn tv off.
2.Unplug TV from the wall.3.Wait 1 full minute
4. Plug TV into the wall outlet
5.Press the power button on the TV to turn it on
1.Unplug modem from wall.
2.Wait 1 full minute.
3.Plug modem into wall, wait a few minutes for modem to reconnect to the internet.
Samsung tv does not have a restart from settings option, use the turn off tv and unplug method instead.
Still stuck? Open the full interactive toolkit to track every step: